Important: The blackout period will not be waived prematurely. Kabam Support will not be able to adjust this time in any way. Once the appropriate time frame is over, all rewards can be claimed in future events.
Alliance Blackout Period
There is a prize blackout period associated with alliance events and the delivery of their rewards. During this blackout period, alliance members will not receive rank rewards, and in some instances milestone rewards, in order to prevent the exploitation of alliance hopping. This blackout impacts every player joining a new alliance, regardless of any pre-existing membership.
Note: Players who are kicked from their alliances by officers will be impacted by the blackout period in the same manner as players who choose to leave.
During this period, new members will be unable to collect rank or some milestone rewards depending on the event.
Events Affected by the Blackout Period:
LENGTH OF BLACKOUT
All blackout periods start at the time of joining an alliance. However, if you join an alliance while an event is in progress, you will still be eligible for rewards so long as the blackout period's duration is shorter than the remaining time in the event.
Note: The milestone rewards earned from Rift Raids are also subject to the 1-day blackout period.
Types of Event Rewards
There are up to two types of rewards that can be earned from an alliance event: milestone rewards and rank rewards.
Milestone rewards track an alliance’s progress in an event and can be claimed as soon as the required point total is reached. While most events feature milestone rewards that are based on minimum contributions from an alliance as a whole, there are some events that also feature minimum contributions from individual players as well. Additionally, any milestone rewards achieved prior to a member joining an alliance will be unavailable for that member to claim.
Rank rewards are determined by an alliance’s overall performance and placement in an event. Once the final ranks have been determined, all eligible alliance members* will receive an in-game message. This message will indicate their alliance’s overall rank in the event and contain the associated rank rewards.
*General eligibility for rank rewards:
- The alliance member participated in the event.
- The alliance member is not in a blackout period.
- The account was not suspended or disbanded at the time of payout.
- The alliance member remained in the alliance through the payout period.
Missing Event Rewards
If you were not affected by the blackout period, but you are still missing rewards, please contact our support team with as much of the following information as possible:
- Event in question
- Alliance name
- Rank you achieved
- Rewards that you are missing
How Do Alliance Events Work?
Alliance events are special events for you and your alliance. Contributing to the end goals of the event makes you eligible for rewards.
Work together with your alliance and complete the required tasks to accumulate points. Reach new milestones, earn rewards, and improve your chances to get special alliance rewards together.
Alliance events are located by tapping the ALLIANCES button on the home screen and then selecting either the RIFT RAIDS or MISSIONS tab from the ALLIANCE screen:
The progress bar at the bottom of the event's screen will fill as you fulfill the event’s requirements.
When you select an event, it will provide you with further details. The MILESTONES tab on this screen shows the exact actions you need to take in order to receive points towards the event's completion. Check rules, rewards, and other active events, and help your alliance!
Remember that although alliance-event milestone and rank rewards can often be claimed by anyone in an alliance regardless of participation, some alliance events require that you participate in order to unlock these rewards and will display the following warning:
If you are a current member of an alliance when a milestone reward is achieved, all you have to do is participate in the relevant event, and you will be able to claim those rewards even if you did not participate earlier. However, if you join an alliance after milestone rewards have been achieved, then you will not be able to claim them.