How Can I Get Help with a Missed Calendar Day?
Kabam Support will take your concerns about missed Calendar days seriously. We will thoroughly investigate your account to determine what occurred. We may be able to restore one missing day from a Progressive Monthly Calendar.
If you miss a day from a Special Event Calendar, we will not be able to provide a missing day due to the high value of their rewards, so it is best to log in every 24 hours to claim all the prizes.
I Know I Logged In! Why Did I Miss a Day?
The daily login Calendar resets at midnight Greenwich Mean Time (GMT), which may be a different time of day or even date in your local time. Players can check the countdown timer in the login Calendar to avoid missing the chance to claim a reward.
What Happens if I Miss a Day?
If you miss a day in a 7-day or 14-day Consecutive Login Calendar, the Calendar will reset back to day one, and you will need to start over.
Missing a day in a Progressive Monthly Calendars and Special Event Calendars will not reset your progress, but you will be prevented from claiming a later prize. Rewards you can no longer achieve will be grayed out.