A restrictive network (like a corporate network) can prevent the game from downloading all necessary assets. Downloading the game on a different network can prevent incomplete or frozen downloads.
Android phones may have an Optimized Maintenance feature that can interfere with updates. This feature and other cleaning apps (like CCleaner) may delete necessary game files, leading to continuous downloads. Disabling the feature or excluding the game from its optimization process should resolve this issue.
If you are still experiencing issues, follow these general tips to resolve most download errors.
- Use a stable network (Wi-Fi, mobile data connection, or a wired connection if playing on PC).
- Ensure your device has enough storage space for the game
- On mobile devices, you can keep background app refresh enabled for the game
- A device restart can sometimes resolve minor issues
If the issue persists, contact Kabam Support for further assistance.