When attempting to tap the green GET NOW button to make a purchase in the Unit Store, you receive the following message: “TRANSACTION INCOMPLETE. Remote exception while starting purchase flow (response: -1001:Remote exception during initialization.)”
The likely cause is that Google Play is having trouble accessing your account.
To resolve this issue, complete the following troubleshooting:
- Try making your purchase again at a later time.
- Ensure you are logged into your Google Play account by logging out and back in again.
- Contact Google Play Support for further assistance.