If you have purchased an in-game item by accident and would like a refund, Kabam Support can assist you in reversing these transactions as long as the conditions below are met.
- We can verify the transaction occurred.
- We received your request within three days of purchasing the item(s).
- The purchased item(s) remain on the account and are unused.
- The items are not used to gain access to an event or arena.
If you meet the conditions above, contact Kabam Support with the relevant information for your situation. We will investigate what can be done and do our best to assist you within our policies and capabilities.