Milestone Rewards
If you join the alliance after the milestone has been reached, you will not be eligible to claim the rewards associated with that milestone.
Alliance Blackout Period
The alliance blackout period will prevent Summoners who recently joined an alliance from earning ranked and peak milestone rewards until the blackout period has ended. The blackout period will vary by event type. Be sure to check in-game for eligibility requirements.
General Eligibility Requirements
- Contributed points towards the event.
- Remained in the alliance throughout the event and its payout.
- Are not in an alliance blackout period.
- Were not suspended during the event.
If you meet the requirements above and are still missing or unable to claim rewards, please contact Kabam Support and provide as much of the following information as possible:
- Event in question
- Alliance name
- Rewards that you are missing
- Rank you achieved (if applicable)
Kabam Support will investigate to determine how we can assist.