Our drop rates are set in our back-end administration platform for the game. When you tap on your crystal and spin it on your device, you are actually spinning it in our servers. The item will be logged in our servers first and then the information will be synchronized with your device to show you what you got in your crystal. This only takes a few seconds.
Due to lag or connection issues, the information may not be delivered instantly and your spin may be slower on your device, landing near a result that is incorrect. When the device information synchronizes with the server again, the data updates and your spin lands on the final reward.
When opening crystals, you may also use the Open Crystal feature by tapping the bottom on the bottom right of the screen. This button will automatically open up to 10 crystals that are currently in the crystal vault. This feature does not affect the drop rate, and the rewards will be yielded appropriately as if manually spun.
Which Items Display Drop Rates?
You will see the drop rates displayed for crystals purchased in the following stores or areas of the game:
- Crystals purchased with real money or Energon (within the stores or as special promotions)
- Crystal vault
- Special event-driven stores
Where Will I Find This Information?
Within the game, when you go to any of the stores mentioned above to purchase a crystal, you will find an info icon.
When you tap on this icon, you will see the drop rates for the items within the crystal. The drop rates will be displayed as a percentage. Below is an example of how and where this information will be displayed:
Note: The icon might be also located in the upper right corner of the item as a part of a bundle and it would look like this:
We strongly believe in keeping the game fair for all of our players and as such:
- There are no specific drop rates for individuals.
- Drop rates are not affected by how much money is spent on the game.
- Specific bots do not have a higher drop rate than any other bot unless otherwise noted in the drop rates on the crystal.