As much as we would love to solve each instance of lagging or crashing, individual troubleshooting can be tricky for our support department since each player has a unique device, connection, carrier, app configuration, etc.
We’re working hard to investigate and address possible solutions on a broad scale, and for that, we need your help!
By using the Crash Report Form below, we will be able to get useful information directly from players to our development team. The more information we have, the more patterns we will be able to identify and target.
Our team will be directly reviewing the information submitted through this form so that we can continue to improve our game and provide the best gameplay experience possible.
We greatly appreciate anyone taking the time to fill out a report by clicking the button below: