Protecting your data, your privacy, and the integrity of our games is our top priority. Due to this, we have teams of people actively working to keep you and other players safe.
What Information Does Kabam Use to Protect My Account?
Our support team must verify account ownership when anyone requests to gain access or make changes to a game account, which includes removing devices from an account or requesting specific information about an account.
We use this verification method to confirm that you are the account owner. If you cannot verify account ownership, we will be unable to help you access or make any changes to the account.
Your Account and Password
When you connect your game accounts to our servers using your Kabam ID, Game Center, or Google Play ID, personal login information such as your password is not visible to anyone at Kabam. We do not need this information to address your concerns, and please do not share these details with us!
If you are worried about the security of your mobile device or email address, we recommend that you ensure that your email, Google, and iTunes accounts are secure by resetting your passwords. You can also request further assistance on how to secure your device from your device manufacturer. You should also never reuse the same login information, especially across different software or platforms, as that practice can put all of your accounts at risk.
Your Payment Information
Payment information such as credit card or debit card numbers are not visible to anyone here at Kabam, and we will never share that information with anyone.
If you have any concerns about the security of your credit or debit card information, you should contact Apple Support, Google Play Support, and your financial institutions to get help with securing your accounts.
Where Can I Find More Information?
- Report an issue with your game account to Kabam Support.
- Read about how to keep your login credentials secure and avoid scams.
- See what information Kabam Support can provide about your account.
- Report cheating attempts to sell accounts, fraud, or other scams occurring within Kabam games.