To report a player’s inappropriate chat or name:
- Click here to contact Kabam Support.
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Include as much information about the incident as possible. These reports are easier to investigate when the right evidence is provided, such as:
- Screenshots
- Exact in-game name of the player or Alliance
- Date and time this incident happened
- Any details you have about the situation
We will investigate all reports and take the appropriate actions.
Due to privacy concerns, the support team cannot disclose the results of the investigation or any actions taken on another player's account.
You can prevent a player from contacting you in chat by tapping the player’s icon and then tapping the BLOCK button. You will no longer receive messages in the game from blocked users.
We take the health and safety of our players very seriously! Reporting players who violate our code of conduct standards, outlined in Section 11 in our Terms of Service, helps us to protect our game communities.
Note: Alliance leaders can remove players from an alliance. This action does not violate our Terms of Service.