If you need help with recovering your account login information, contact Kabam Support.
Describe the issue you are encountering and provide the following information so we may best assist you:
- What was the original in-game player name of your account? Write this name exactly as it appeared in the game.
- What are your first two real-money purchases in the game? Include the dates (yyyy-mm-dd) and the amounts of real money that you spent on iTunes or Google.
- How did you log in to your account (i.e., Kabam ID, Gamecenter, Google Play)? Please provide the name and email address of the account and a screenshot of the account details if possible.
- What country, province, state, or city were you in when you created your account?
- When were you last able to log in to your account? Estimate the date (yyyy-mm-dd) of when you last accessed your account in the game.