Alliance Blackout Period & Events – Kabam

Important: The blackout period will not be waived prematurely. Our support team will not be able to adjust this time in any way. Once the appropriate time frame is over, all rewards can be claimed in future events.

Alliance Blackout Period

There is a prize blackout period associated with alliance events and the delivery of the rewards. During this blackout period, alliance members will not receive rank rewards in order to prevent the exploitation of alliance hopping. This blackout impacts every player joining a new alliance, regardless of any pre-existing membership.

Note: Players that are kicked from their alliances by an officer will be impacted by the blackout period in the same manner as a player who leaves on their own accord.

During this period, new members will be unable to collect rank or peak milestone rewards. Normal milestone rewards are not impacted by the blackout.

Events Affected by the Blackout Period:

EVENT	LENGTH OF BLACKOUT
Alliance Quest	5 days
Alliance Quest Completion	3 days
Avenger Use	12 hours
X-Men Use	12 hours
Villain Use	12 hours
3-Day Item Use	12 hours
3-Day Arena Wins	12 hours
3-Day Quest Completion	12 hours
1-Day Arena Perfect Series	12 hours
1-Day Quest Completion	Minimum 2 hours
1-Day Item Use	Minimum 2 hours
1-Day Class Specialist	Minimum 2 hours
Summoner Advancement	1 day

All blackout periods start at the time of joining the alliance. However, if you join the alliance while an event is in progress, you will still be eligible for rewards so long as the blackout period's duration is shorter than the remaining time in the event.

Types of Event Rewards

There are up to three types of rewards that can be earned from an alliance event: milestone rewards, peak milestone rewards, and rank rewards.

Milestone rewards track the alliance’s progress in an event and can be claimed as soon as the required point total is reached. While most events feature milestone rewards that are based on minimum contributions from the alliance as a whole, there are some events that also feature minimum contributions for individual summoners as well. Additionally, any milestone reward(s) achieved prior to a member joining the alliance will be unavailable for that member to claim.

Peak milestone rewards are similar to regular milestone rewards in that they track the alliance’s progress in an event. However, they are paid out after the event ends and will only award the highest-tiered reward earned, similar to ranked rewards.

Rank rewards are determined by the alliance’s overall performance and placement in an event. Once the final ranks have been determined, all eligible alliance members* will receive an in-game message in their inbox. This message will indicate the alliance’s overall rank in the event and contain the associated rank rewards.

*General eligibility for rank rewards:

The alliance member participated in the event.
The alliance member is not in a blackout period.
The account was not suspended or disbanded at the time of payout.
The alliance member remained in the alliance through the payout period.

Missing Event Rewards

If you were not affected by the blackout period, but you are still missing rewards, please contact our support team with as much of the following information as possible:

Event in question
Alliance name
Rank you achieved
Rewards that you are missing

How Do Alliance Events Work?

Alliance events are special events for you and your alliance. Contributing to the end goals of the event makes you eligible for rewards.

Work together with your alliance and complete the required tasks to accumulate points. Reach new milestones, earn rewards, and improve your chances to get special alliance rewards together.

Alliance events are located by tapping the event icon on the bottom-right corner of the home page:

An image of the alliance events icon detailed with a green check mark.

The progress bars will fill as you fulfill the event’s requirements.

A screenshot of the alliance events menu showcasing the progress bar of a Quest Completion alliance event in the ongoing tab.

When you tap on an event, it will provide you with further details. The HOW TO GET POINTS section of this pop up details the exact actions you need to take in order to receive points towards the event. Check rules, rewards, and other active events, and help your alliance!

A screenshot of a window detailing how to get points for the alliance event in question. There is a green button labeled more to the right of the details.

A screenshot showing an example of an event's point requirements

Keep in mind that although alliance event milestone and rank rewards can often be claimed by anyone in the alliance regardless of participation, some alliance events require that you participate in order to unlock these rewards and will display the following warning:

A screenshot of a warning window reiterating that you must contribute points to the event in order to be eligible for rank and milestone rewards.

If you are a current member of the alliance when a milestone reward is achieved, all you have to do is participate in the event and you will be able to claim those rewards, even if you did not participate earlier. However, if you join the alliance after the milestone rewards have been achieved, then you will not be able to claim them.