Drop rates indicate the probability of receiving certain rewards from a Crystal and can be viewed in The Contest by tapping the “i” icon highlighted in the screenshot below on a given Crystal.
Our system balances chance and item rarity to ensure meaningful rewards while upholding game integrity. We do not adjust or modify drop rates for individuals to ensure fair play for all Summoners.
If you have feedback or suggestions about the drop rates, you can share your thoughts by contacting Kabam Support.