Crystal shards give players that are level 5 or higher the ability to work towards creating complete crystals. You can collect crystal shards from duplicate Champions, arena rewards, event quests, solo & alliance events, and promotions. Once enough shards are collected, they can be redeemed for their respective crystal in the CRYSTALS tab.
You will NOT be able to mix and match the shards, as they must be used to create their designated crystals.
Crystal Shards from Duplicated Champions
2-, 3-, 4-, and 5-star Champions provide useful resources such as ISO-8 and Gold that can be used to upgrade your Champions when sold or duplicated. In addition to this, these Champions provide crystal shards that can be exchanged for their corresponding crystals once you have collected the required amount.
How Do I Get Shards?
- 2-star Champions provide 3-Star Hero Crystal Shards when sold or duplicated.
- 3-star Champions provide 4-Star Hero Crystal Shards when sold or duplicated.
- 4-star Champions provide 5-Star Hero Crystal Shards when sold or duplicated.
- 5-star Champions provide 6-Star Hero Crystal Shards when duplicated.
- 6-star Hero Crystal Shards cannot be earned through selling or duplicating 6-star Champions. You will only receive the normal Gold, ISO-8, and signature ability levels for doing so.
- Premium Hero Crystal Shards are not received from selling or duplicating Champions.
- Keep in mind that Champions received from alliance crystals or arena crystals (Unstoppable Colossus and Punisher) will not award these shards.
- Special promotions and calendar rewards also grant crystal shards.
Why Did I Get Fewer Shards from Event Rewards?
Duplicate Champions obtained from events provide fewer crystal shards than those obtained elsewhere in the game. For example, earning a normal 3-star Champion from event rewards will provide 20 shards instead of the normal 55.
Basic Champions obtained from arenas do NOT award any crystal shards.
Available Crystals in the Game
2-Star Hero Crystal
These crystals exclusively provide 2-star Champions. 2-Star Hero Crystals can be obtained as a quest completion reward or as milestones in the "Crystal Cornucopia" arena. They are also available as rewards from some alliance events.
3-Star Hero Crystal
These crystals exclusively provide 3-star Champions. 3-Star Hero Crystals can be obtained as a quest completion, exploration, or event rewards, as well as through special limited-time offers. They can also be created by combining 2,000 3-Star Hero Crystal Shards.
4-Star Hero Crystal
These crystals exclusively provide 4-star Champions. 4-Star Hero Crystals can be obtained as a quest exploration reward or through event rewards, as well as through special limited-time offers. They can also be created by combining 2,000 4-Star Hero Crystal Shards.
5-Star Hero Crystal
These crystals exclusively provide 5-star Champions. Each crystal can be created by combining 10,000 5-Star Hero Crystal Shards. Collect crystal shards from 4-Star duplicate Champions, as well as rewards from event quests and alliance events.
You can also find limited-time 5-star featured crystals. These crystals guarantee a 5-star Champion with a chance to award a specific featured 5-star Champion. However, the cost for this crystal is 5,000 shards greater than the normal 5-Star Hero Crystal for a total of 15,000 5-Star Hero Crystal Shards.
6-Star Hero Crystal
These crystals exclusively provide 6-star Champions. Each crystal can be created by combining 10,000 6-Star Hero Crystal Shards. Examples of where you can receive these shards are by duplicating 5-star Champions and completing the Uncollected difficulty of monthly event quests. The Uncollected difficulty is unlocked once you have reached Summoner level 40 and have also completed Act 5, Chapter 2.
You can also find limited-time 6-star featured crystals. These crystals guarantee a 6-star Champion with a chance to award a specific featured 6-star Champion. However, the cost for this crystal is 5,000 shards greater than the normal 6-Star Hero Crystal for a total of 15,000 6-Star Hero Crystal Shards.
Use your Loyalty to win powerful boosts or an alliance-exclusive Champion! Earn Loyalty by interacting with your alliance.
Alliance Quest Crystal
This crystal provides a chance to win Gold, Battle Chips, alliance quest potions and revives, cores, catalysts, and catalyst fragments. It also offers a rare chance to obtain alpha catalysts, tier 4 catalysts, and Tier 4 Basic Catalyst Fragments. Alliance Quest Crystals can be obtained as a reward from alliance quests. Each alliance quest map offers a specific tier of Alliance Quest Crystal. The higher the map difficulty, the better the chances to receive rare rewards.
Arena Crystals can be purchased with 2,000 Battle Chips. You can get Battle Chips by winning arena battles like 3 vs 3. These crystals offer a chance to get a 4-star Punisher.
Daily Crystals are free. You can claim a Daily Crystal once a day for a chance to obtain a 3-star Champion. You receive an upgraded version of this crystal as you progress in the main story campaign
Event crystals are special crystals related to current events. Each crystal has a specific set of rewards depending on the event. For example, the "Guardians of the Galaxy" event provides shards for a crystal that guarantees a 2-star Guardians of the Galaxy Champion with a rare chance at 3- and 4-star Champions. These shards and their crystals are available only for the duration of their related event.
Free Crystals give you a chance to win consumables and Gold. They can be claimed every four hours and contain free Gold, health potions, revive potions, and quest energy refills. You receive an upgraded version of this crystal as you progress in the main story campaign
Quest Crystals are crystals found on quests that provide you with a chance to win energy refills, ISO-8, or Units. The crystal is awarded as random drops throughout quests. Completed quests do not always provide Quest Crystals, as they are not guaranteed rewards.
Premium Hero Crystal
Premium Hero Crystals can be purchased for 100 Units or 2,000 Premium Hero Crystal Shards. Each Premium Hero Crystal guarantees a 2-star Champion with a chance of a 4-star Champion.
Solo crystals and Solo Crystal Shards are earned as rank & milestone rewards from solo events. The tier of crystal made from the shards depends on how many shards you are willing to invest and your campaign progress. Note that the quantity badge on the SPECIAL tab used for the various solo crystals will reflect the largest number of Solo Crystals (the 1,000 shard version) that can be created from your current quantity of Solo Crystal Shards. The crystals have a chance to grant you XP boosts, arena boosts, signature stones, awakening gems, and various catalysts (depending on the tier of the crystal).
Specialty crystals provide an opportunity to obtain specific Champions or a group of Champions for a limited time. These crystal rewards can vary. For example, some crystals may provide only mystic Champions, while others can provide a chance at obtaining a Champion that has just been released. Be sure to read the description of the crystal in order to view the possible rewards.
Versus Crystals can be obtained by winning arena quickmatches. They offer a chance to win Gold, Units, and energy refills.