Be wary of messages asking for personal information like passwords or bank details. Check the sender's address carefully – often, it's slightly different from a legitimate one. Do not click on suspicious links; instead, type the website address directly into your browser. If something seems too good to be true, it probably is.
Watch out for attempts to phish your account information via:
- In-game Chat
- Discord
- Third-party sites and chat like WhatsApp and Line
Do you think your account may have been compromised? Contact Kabam Support using the email address registered to your account as Kabam ID. Be prepared to answer the following account ownership verification questions:
- What was the original player name of your account? Write this name exactly as it appeared in the game.
- What are your first two real-money purchases? Include the dates (yyyy-mm-dd) and the amounts of real money that you spent in-game or on the Summoner’s Market.
- Did you ever attach a Kabam ID to your account, and what was the original email address that was linked to your account? Write the exact email address you attached to your account as a Kabam ID.
- What country, province, state, or city were you in when you created your account?
- What is the creation date of your account? Estimate the date (yyyy-mm-dd) of when you created your account in the game.