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Subject

Description

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Player Name

Device Platform

What type of device were you using when this issue occurred? (optional)

(Example: iPhone X, iPhone 16 Pro Max, Google Pixel 9 Pro, Samsung Galaxy S24 Ultra, etc.)

What is your device's operating system and version?(optional)

To find this, go to the home screen of your iOS device and click on Settings, tap on General, tap on About, and see Version.

Were you connected via WiFi or cellular data when this bug occurred?

Processor(optional)

(Example: Intel Core i5 12400F, AMD Ryzen 5 4600G)

System Memory (Ex; 8GB RAM)(optional)

Operating System (Example: Windows 11)(optional)

Graphics Card (Example: Geforce RTX 3080 Ti)(optional)

Background apps?(optional)

Game Version

To find this open your in-game Settings menu and see Version.

Bug Category

What is the Champion’s name and rarity?

(example: 7-Star Hit Monkey)

What is the relevant ability or synergy name?

What is the Relic’s name and rarity? (optional)

(example: 6-Star Hulkbuster Battlecast)

What is the name of the Champion where this Relic is equipped?(optional)

What is the Crystal’s name?(optional)

When was this Crystal opened? (optional)

(Please provide an approximate time/date)

Game Mode(optional)

Report a bug related to a specific game mode (Incursions, Battlegrounds, Alliance Quest, Arena, etc.)

Event Type

What is the exact name of the Event?

Approximately when did this Event start and end? (optional)

(Date and time)

Quest Type(optional)

What is the quest’s name? (optional)

(Example: Act 8.1.3)

Resource Type(optional)

Approximately when was this resource used? (optional)

Please provide an approximate time/date.

Inventory Type(optional)

What is the item's name? (optional)

Approximately when was this item used?(optional)

(Please provide an approximate time/date)

Category(optional)

What is your Progression? (optional)

(Cavalier, Thronebreaker, etc.)

Approximately when did you first notice this issue? (optional)

(Date and time)

Did this issue occur after a recent hardware or software update? (optional)

Did anything strange happen before this issue occurred?(optional)

Was your Incursions run single or multiplayer?(optional)

Were you the Attacker or Defender when this issue occurred?(optional)

What Alliance Quest map did you experience this issue? (optional)

What is the opposing Alliance’s name or tag?(optional)

What is your Alliance name or tag?(optional)

What is your Alliance name or tag? (optional)

What Node did you experience this issue? (optional)

What Sector and Zone did this issue occur? (optional)

What was the opposing Champion’s name? (optional)

What was your opponent’s in-game name?(optional)

What was your teammate’s in-game name?(optional)

Which Battlegroup experienced this issue?(optional)

Is your concern related to a Battlegrounds fight or the drafting process? (optional)

Is your concern related to an Alliance Quest Raid? (optional)

Did this issue occur during the Battlegrounds Season or the preseason? (optional)

Did this issue occur in the Victory Track or Gladiator’s Circuit?(optional)

Did this issue occur during the Alliance War Season or the preseason?(optional)

Arena Name(optional)

Description of the issue(optional)

Be sure to describe what you expected to occur, versus what actually occurred. Be sure to include information related to any relevant nodes, quests, or opponents.

Any screenshots or video?(optional)

Hyperlink here for YouTube videos or upload a screenshot or video below.

Attachments(optional)

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